SERVICES
Managed IT Support Designed for SME's
As an SME ourselves, we understand how challenging it can be to run a business; the last thing you need is to worry about IT and tech problems! That’s why we have designed our IT support services with SMEs in mind, offering flexible and reliable solutions that allow you to focus on what you do best—growing your business.
No matter if you’re a 1-man-band or a multi-user company, we can tailor our support plans to suit your unique needs and customise them at a moment's notice, ensuring your services scale seamlessly as your business grows. Our team is committed to providing proactive, responsive support to keep your technology running smoothly, so you never have to face disruptions that could impact your operations or productivity. Let us handle your IT challenges, so you can concentrate on driving your business forward with confidence.
Think of us as your internal IT team.
We will take responsibility and care of all your IT & technology by providing a complete support package that includes key feature such as:
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Inclusive remote & on-site support
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We support all technology from Windows to Mac
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Round the clock infrastructure monitoring 365 days a year
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Managed anti-virus & backups
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Proactive ransomware protection
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Automated patch and update management
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Simple to use self-services portal to create and manage tickets
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Licencing & asset management
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For a fixed monthly price, all your staff and IT infrastructure are fully supported and covered under our Service Level Agreement (SLA).
Flexible Pricing
We offer a simple and flexible pricing structure, tailored to meet your specific needs and requirements.
No Hidden Fees
We believe in complete transparency with our pricing. There are no hidden fees in our IT managed support, so you’ll never face any unexpected costs. You only pay for what you actually need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We continuously monitor your entire IT infrastructure for any issues, whether they’re minor or critical.
ALERT
If an issue is detected, our monitoring tools will automatically create a support ticket in our helpdesk portal.
RESOLVE
Using a mix of automated scripts and remote support, our team will quickly resolve any issues that arise.