ABOUT US
Who Are We?
We understand how IT issues can disrupt your business operations. That’s why we offer personalised support, providing expert advice and tailored solutions to meet your unique needs. As a trusted IT support provider, you can rely on us for professional assistance every time. Our team is committed to delivering timely, effective solutions that minimise downtime, ensuring your business stays productive and efficient. Whether you're troubleshooting technical issues or implementing new systems, we’re here to support your growth and help your business thrive in today’s fast-paced digital world.
We take pride in being a leading provider of IT support and telecom solutions for businesses in Reading and the surrounding areas. Our comprehensive services are designed to support businesses of all sizes, from start-ups to established companies. Whether it’s network management, cloud services, or cybersecurity, our team is ready to offer the expertise and support you need to succeed in today’s digital landscape.
Technology is constantly evolving, which is why we’re always working to stay ahead of the latest trends to ensure our clients have access to the best services available. Our dedicated team works hard to deliver high-quality, cost-effective IT solutions tailored to your specific needs and business goals. We value long-term relationships built on trust, transparency, and a commitment to excellence. Here, your success is our priority, and we’re here to support you every step of the way.
When you work with us, you’re not just getting an IT service provider—you’re gaining a trusted partner who understands your business and is invested in your success. Let us handle the complexities of technology so you can focus on what matters most—growing your business.
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us
24/7 Support
We’re here for your business around the clock, providing support and monitoring whenever you need it.
Think of us as your team
We’re more than just an IT provider; consider us part of your team, your very own IT department.
We go the extra mile
We don’t believe in saying something can’t be done. Instead, we work hard to find solutions that fit.
Built to support small businesses
We understand small businesses because we’re one, too, and we’re passionate about helping others succeed.
No tech jargon
We keep it simple and speak in plain, everyday language, so there’s no confusing tech talk.
Cybersecurity experts
Our team holds some of the industry’s top cybersecurity qualifications, ensuring your business is well-protected.
HIGH FIVE!
how we performed in 2024
96%
Calls Answered Within 10 Seconds
30 MIN
Average Time to Respond
1 HOUR
Average Time to Resolution
82%
First Contact Resolution
98%
Customer Satisfaction